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FAQ

The questions people actually ask

Including the ones about features we have not built. Every answer here is checkable against the product — if one turns out not to be, that is a bug in this page and we want to hear about it.

Answers

Everything, in one place

Covering what a URL credit is, how this sits beside a research tool, whether it runs Lighthouse (it does not), and what all 100+ checks are for.

  • What is a URL credit?

    One crawled URL. A scan that fetches 400 pages spends 400 credits from the month's allowance. Your plan's allowance is spent first, then any add-on credit you have bought, then anything support has granted — the billing screen in the product shows all three balances and what is left.

  • We already use Semrush or Ahrefs. Why this too?

    Keep them. Those are research tools: they tell you what to go after. They will not tell you that last night's deploy dropped the canonical off your category pages. PixyScan watches the site you already have and reports what changed since it was last fine. Different job, works alongside.

  • How is this different from a one-off audit?

    An audit is checking for smoke once a year. This is the smoke detector. A single audit gives you a list you will mostly already know; the value here starts with the second scan, because that is the first time a finding means something changed.

  • Does it measure page speed or Core Web Vitals?

    No. PixyScan reads the HTML you serve — structure, links, markup and machine readability — not how fast a browser paints it. It does not run Lighthouse and does not report LCP, INP or CLS. Use PageSpeed Insights or your RUM provider for those.

  • Will it email me when something breaks?

    Not yet, and we would rather say so. Scan events raise in-app alerts — scan failed, score dropped, score below your threshold — which appear on the bell and on the Alerts screen. Email delivery for those is the next thing on the list, not a shipped feature. Email today is used for signup codes, password resets, invitations and billing notices.

  • Can it stop a bad release from merging?

    Partly, and here is the exact line. Each site can issue a client secret; `npx @pixyscan/scan-sdk run` scans the branch's environment URL and exits non-zero when the score falls below your threshold, which is enough for your pipeline to fail the build. What does not exist is a GitHub app that comments on the pull request or blocks the merge itself. Your pipeline makes that call.

  • How does it handle JavaScript-rendered pages?

    PixyScan reads the server-rendered HTML, which is what a crawler sees first. That is deliberate — several checks exist precisely to catch metadata that only appears once JavaScript has run. If your title is injected client-side, PixyScan will tell you.

  • Can I scan a preview deploy without ruining my production trend?

    Yes, that is what branches and environments are for. A scan records the branch it ran against and is only ever compared with the previous scan on the same branch. Map a branch pattern to a URL under Settings → SDK & CI/CD, and a preview run is filed as `preview` rather than becoming production's baseline.

  • What does AI readiness actually measure?

    Five weighted groups, all of them things the crawler can actually see: answer signals (does the page answer a question in a liftable form), AI engine access (llms.txt and llms-full.txt, and the author and freshness signals engines weigh), machine-readable meaning (JSON-LD valid for the type it claims), document structure, and extractable prose. It does not claim to predict whether a model will cite you.

  • What happens if I cancel?

    Cancelling means one thing: the subscription stops auto-renewing. Every entitlement is honoured to the end of the period you have already paid for, there is no mid-cycle termination, and your data stays where it is. What there is not is a refund — a purchased period runs to its end and the payment for it is final. Downgrades are deferred to the end of the cycle for the same reason.

Connect one site. Leave it two weeks.

The first crawl runs all 100+ checks and gives you a baseline. The second one is where this earns its place — it tells you what changed. If nothing worth knowing turns up, you have lost an afternoon.

Free plan · 1 site · 500 URLs a month · all 100+ checks · no card